Terms of service

1. About these terms

These terms govern your use of VFly, an aviation booking marketplace operated by VFly Aviation Technologies Pvt. Ltd. By using VFly you agree to them. VFly is a marketplace: flights, training courses and drone services are provided by independent operators and institutes, not by VFly.

2. Enquiries, quotations and bookings

• An enquiry is a request only. It reserves nothing, confirms no price and creates no booking.
• A quotation is an offer from an operator, valid until the expiry shown on it. Prices are in INR and include taxes as itemised.
• A booking is created only when you accept a quotation (or an operator accepts your request) and the platform issues a booking number.
• Operator confirmation of aircraft, crew and schedule is a distinct step; a booking may be cancelled with a full refund if the operator cannot confirm.

3. Payments, cancellations and refunds

Payment terms (advance, milestone, full) are stated on each quotation and booking. Cancellation and refund rules depend on the service and the operator's terms, which are shown before you pay. Refunds are processed to the original payment method; timelines depend on the payment provider and your bank.

4. Operator responsibilities

Every flight is operated by an independent, DGCA-licensed operator solely responsible for the safe and lawful conduct of the flight, aircraft airworthiness, crew licensing and insurance. VFly verifies partner identity and documents for marketplace listing purposes; this is not a safety audit.

5. Your account

You are responsible for the security of your account credentials and for the accuracy of the information you submit. Partner, school, institute and employer accounts must hold the necessary regulatory approvals for the services they list.

6. Contact

Questions about these terms: contact us with your reference number.